Name: Hotel Lumière an der Messe
Address: Mainzer Landstr. 87-89, 60329, Germany

ecological approach

this hotel is committed to sustainability and holds certified eco-labels. Click the icons below to learn more.

ISO 50001

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carbon footprint

reservation conditions

Read the full booking terms and conditions by clicking on the button below.

Hotel booking policy (up to 5 bookings)

Important: Please be informed that hotel bookings through bnetwork online portal are exclusively for participants registered to Ambiente/Christmasworld/Creativeworld 2027. We reserve the right to cancel your reservation(s) in case registration for the event has not been done.

Please notice that the cancellation policy applies in accordance with the amount of rooms booked. In case of allotment modification, the corresponding cancellation policy is applicable.

Payment policy:

You can pay for your reservation(s) by credit card (+2,5% transaction fee) or wire transfer (bank fees are payable by the applicant). Once payment is received you will receive your confirmation.

Important: on credit card payments, you are authorizing bnetwork to charge the provided credit card as per the following cancellation policy. Please note this charge will show "BNETWORK15" on your credit card statement.

Date	Payment %
Upon confirmation	50%
By 23rd November, 2026	Additional 50%, total 100%
From 24th November, 2026 onwards	100% immediately due on any new bookings

Final invoice will be issued and provided by the hotel upon check out.

Cancellation policy: (up to 5 bookings)

Date Range	Cancellation percentage penalty
From confirmation until 21st October, 2026	10% administrative fees penalty on cancelled room nights
From 22nd October until 23rd November, 2026	50% administrative fees penalty on cancelled room nights
From 24th November until 17th December, 2026	75% administrative fees penalty on cancelled room nights
From 18th December, 2026 until 13th January, 2027	95% administrative fees penalty on cancelled room nights
From 14th January, 2027 onwards	100% administrative fees penalty on cancelled room nights

Cancellations shall be communicated to bnetwork in writing via email at the following address: ambientehotels@bnetwork.com. Penalties may apply. Penalties may apply based upon cancellation policy. Telephone cancellations are not accepted as valid. You will receive an email confirming the cancellation within 24 business hours, Monday through Friday, 9:00 AM to 6:00 PM CET (Central European Time).

Reservation Modification Changes: All reservation(s) modifications can be made through the website "My account" section at https://ambiente.bnetwork.com/ or in writing via email ambientehotels@bnetwork.com. If emailing, please include your unique reservation code. Subject to availability, changes will be confirmed by bnetwork within 24 hours Monday through Friday 9:00 AM to 6:00 PM CET (Central European Time).

Personal information protection: bnetwork complies with applicable data protection laws and regulations regarding collection, use, transfer, disclosure, retention, security, and destruction of “personal information” (P.I.) and “personally identifiable information”). bnetwork will only use P.I. that is provided by the company or directly by an individual solely to the extent necessary to perform its obligations under this contract. bnetwork shall not employ the P.I. for bnetwork’s own purposes nor for the purposes of third parties. bnetwork shall not transfer data or P.I. to any third parties, except upon prior written approval of the company. By signing this contract, you confirm that you are entitled and have corresponding approval to disclose on behalf of a third-party data related to booking purposes (i.e. gender, email addresses, company of employment and accommodation details).

Hotel booking policy (from 6 bookings)

Important: please be informed that room blocks performed through bnetwork, official accommodation agency for Ambiente/Christmasworld/Creativeworld 2027, is exclusively dedicated to companies participating in Ambiente/Christmasworld/Creativeworld 2027. bnetwork reserves the right to cancel the room block in case the company cancels its participation to such event.

Below you will find all applicable terms & conditions:

Payment policy:
Percentages of payment represent the portion of the total cost of your night-by-night allotment required by each deadline.

Date or Event	Payment %
Upon confirmation	50%
By 23rd November, 2026	Additional 50%, total 100%
From 24th November, 2026 onwards	100% immediately due on any new bookings

Cancellation policy:
Cancellation percentages refer to the allowed free cancellation of the current allotment by night, hotel, and room category. Any cancellation beyond these percentages will be charged in full.

Date Range	Permitted Cancellation Free of Charge
From confirmation until 21st October, 2026	Full cancellation: 10% penalty on deposit; partial cancellations allowed without charge
From 22nd October until 23rd November, 2026	50%
From 24th November until 17th December, 2026	25%
From 18th December, 2026 until 13th January, 2027	5%
From 14th January, 2027 onwards	0% (100% charge on all cancellations)

To review the terms and conditions for bookings made through Booking.com, please visit their official website. Please note that any reservation made via Booking.com will be subject to Booking.com’s booking policies.

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ecological approach

reservation conditions

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